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    inference.health Pulse · v11 — Delivery · Hour times thirty is a month · Pulse · v7

    Vault · v22

    From a note to a confirmed block.

    Delivery · Six named moves. Most of the time sits in the scope step.

    RAMP
    An engineer at a laptop beside a line of connected equipment.

    Handoffs · inbox, tariff card, system

    Delivery · From first note to closed block

    Flow

    1. 01

      Write

      Send a note or reserve hours. Both are stored. Both are emailed to you and to the studio.

      Input
      A note on the contact form or a checkout line while signed in
      Output
      Stored enquiry and confirmation emails to you and the studio
      Who
      You send · the site stores · mail delivers copies
    2. 02

      Read

      A person reads the job and replies by email.

      Input
      The enquiry in the studio inbox
      Output
      A reply by email with questions or a suggested line
      Who
      A person at the studio reads and answers
    3. 03

      Scope

      Fixed work gets a written boundary. Monthly work is named as a month at the hourly rate times 30.

      Input
      The job described in the thread
      Output
      A written boundary, rate, and review step in email
      Who
      The studio drafts · you argue with the scope in reply
    4. 04

      Confirm

      Work starts when the scope is confirmed, not when the form is sent.

      Input
      The scope email
      Output
      An agreed block — fixed or monthly
      Who
      You confirm before hours are spent
    5. 05

      Deliver

      Hours are spent on the agreed items. A larger surprise becomes a new block instead of a silent overrun.

      Input
      The confirmed scope
      Output
      Hours on agreed items; surprises become new blocks
      Who
      The studio builds · you review against the written edge
    6. 06

      Close

      Care, if you want it, is a separate monthly block.

      Input
      A finished block
      Output
      Handover note; care only if you want a separate month
      Who
      Both sides · care is optional and named separately

    In practice

    The six steps are short because the scope does the explaining.

    Write, read, scope, confirm, deliver, close. Most of the time sits in the scope. That is where the job is named, the out-of-scope list is written, the review step is assigned, and the hourly rate or the month is confirmed.

    A fixed block ends at close, with a note of what changed and what was left. A monthly block does not “close” in the same way. It refreshes. At the end of a month we still write what the hours were spent on, because a retainer without a note becomes a feeling.

    You can stop after the reply. Plenty of notes do not become work. That is a successful use of the form. We would rather decline a muddy job than invent a bundle for it.

    What we will ask if the note is almost ready

    • Who is blocked this week? A person, a team, or a customer waiting on a page or a record.
    • What does done look like in a sentence? Not a vision. A thing someone can click, file, or stop retyping.
    • What already exists? The site, the sheet, the inbox, the booking tool, the help centre.
    • What must stay manual? The approval, the exception, the message to a customer.